Puraz prides itself on quality products. Should your goods reach you in less than perfect condition, please contact us immediately to arrange for an exchange or refund. Please retain all the packaging where possible.

We are also happy to accept the return of any unopened product within 30 days for an exchange or refund.

Returned product must be unopened and in saleable condition. You will need to pay the return shipping costs to send the product back to us. Please contact us prior to returning your goods so we can arrange for a pre-approval.